CookiePolicy

1. What Are Cookies

Cookies are small text files stored on your device when you visit websites. They help websites remember your preferences, authenticate your session, and provide analytics about site usage.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the service to function and cannot be disabled:

• Authentication: Maintains your logged-in session
• Security: Prevents cross-site request forgery (CSRF) attacks
• Load Balancing: Routes requests to appropriate servers

2.2 Functional Cookies

These cookies enhance functionality and can be disabled:

• Preferences: Remembers your theme, language, and dashboard layout
• Recent Items: Tracks recently viewed servers and backups
• Notifications: Manages notification preferences

2.3 Analytics Cookies

We use privacy-focused analytics (Plausible) to understand how users interact with Next PAL Nexus:

• Page views and navigation patterns
• Feature usage statistics
• Performance metrics
• Error tracking

These cookies do not track you across websites and do not collect personal information.

2.4 Marketing Cookies

We do not use third-party advertising or marketing cookies. Any marketing cookies are first-party only and used to:

• Remember if you have dismissed announcements
• Track conversion from marketing campaigns (anonymized)
• A/B test new features

3. Third-Party Cookies

We minimize third-party cookies. The only external services that may set cookies are:

• Stripe: For payment processing (only on checkout pages)
• Plausible: Privacy-focused analytics (no personal data)

4. Cookie Duration

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain for up to 30 days (authentication) or 1 year (preferences)

5. Managing Cookies

Browser Controls

You can control cookies through your browser settings:

• Chrome: Settings > Privacy and Security > Cookies
• Firefox: Settings > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Cookies
• Edge: Settings > Privacy > Cookies

Service Controls

In your Next PAL Nexus account settings, you can:

• Disable analytics cookies
• Clear stored preferences
• Opt out of non-essential cookies

Note: Disabling essential cookies will prevent you from using the service.

6. Do Not Track

We respect Do Not Track (DNT) browser signals. When DNT is enabled, we disable all non-essential tracking.

7. Updates to This Policy

We may update this Cookie Policy to reflect changes in technology or regulations. Material changes will be announced via email or service notification.

8. Contact

For questions about our use of cookies, contact privacy@next-pal.com.